SNS Multilingual Framework Package | Global communications

The need to use word-of-mouth information relating to our products as company marketing data.

The system can be used as a dedicated internal SNS, so everything written within the SNS can be used as marketing data.

The need to integrate customer management data for overseas offices and Japan-based offices.

The GOL SNS is equipped with an interface that supports not only Japanese but English as well, and this facilitates the integration of customer management data by head offices located overseas and its Japan-based offices.

The need to use lists of potential customers that show an interest in our products.

Using SNS notifications on a homepage to implement various campaigns within the SNS is the perfect tool for gathering information on potential customers.

Despite the ASP capabilities, we have a large number of employees and are worried over the burden this will place on our server.

The ASP service we provide includes the provision of a dedicated server to customers who wish to take advantage of a special server to cater to increases in membership. It goes without saying that we will take care on server administration, so there is no fear of additional burdens placed on the customers.

Our customers are general users, and we are afraid of flame-wars on the site.

The GOL SNS visual monitoring option means that a GOL staff member checks everything that is written on the site four times every day. This provides the option to expediently deal with any potential flame-war risks that may arise. We can also arrange for the customer support center to be notified in the event of complaints about products being posted, and sincere comments by support staff will enable the problem to be solved.

SNS Multilingual Framework Package

Global Communications

Supports Multiple Languages! An All-in-One Service Covering Everything from Startup to Operations.

Piqniq has been designed so that special groups, families and other members of the international community residing in Japan can find it easy to use. The biggest feature is that, in addition to being equipped with all general SNS functions, users can add information and comments in English to information directories in locations that contain lists of companies, organizations, schools and other institutions that provide services.